Pricer Alerts

Modified on Tue, 16 Jun, 2020 at 2:32 PM

At the bottom left of the Pricer screen, there is a small pane showing any system alerts

The following table will explain each icon and alert type

IconDescription 
“Show Alert history” shows the last 5 days of alerts in the system
Error
Warning
Information
Alert can be removed manually. The cause of the alert may still exist in the system, and the alert may show up again.
Alert cannot be removed manually. The cause of the alert must be solved before it is automatically removed.


Alert TypeInformation
Infrastructure If something in the infrastructure is not working properly. This alert will always show for a few seconds at the startup of the Pricer server, while the server is trying to connect the infrastructure.
ESL failedShows if an ELS or SmartPoster is in failed state
Roaming levelThis alert is based on the roaming levels that have not been found during the last 7 days Warning: when the roaming level is more than 2 percent
Error: when the roaming level is above 5 percent
LicenseShows when the license is not configured, or when something is wrong with the license
ESL low batteryShows when the system finds ESLs with low battery
StickersShows when the system finds new items that need new overlays printed
StatisticsShows when the system fails to create or send the statistics
Store ConfigurationShows when the system tries to keep the SmartFlash alive on ESLs that has SmartFlash configured and store business hours has not been configured
SecurityShows if a security error has been found

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article